Overview
Managers can duplicate an order when they need to recreate it, such as after a guest was charged for the wrong order.
Order duplication is available to Managers only.
Follow the steps below to duplicate an order:
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Press and hold the table, then choose Table History.
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Find the order in Table History, open its left-hand three-dot menu, and choose Duplicate Order.
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Review the details listed in the confirmation. Some details are not copied. Select OK to create the duplicate, which then appears on screen.
If the table already has an active order, both orders appear on that table after duplication.