Learn Tabit POS
Tabit Glossary
POS Training and Menu Management
POS Training Checklist
Getting Started with Tabit POS: Explore the Basics and Continue to Lessons
Lessons
Lesson 1: Items
Lesson 1.1: How to Create an Item in Tabit Office
Lesson 1.2: How to Edit an Item
Lesson 2: Decisions
Lesson 2.1: Creating a Decision Group
Should I Add a Text Decision or an Item Decision?
Lesson 2.2: Attaching a Decision Group to an Item Through the Lead Item
Lesson 2.3: Attaching a Decision Group to an Item Through the Decision Group
Lesson 3: Modifier Groups
Lesson 3.1 Modifier and Modifier Groups
Lesson 4: Combo Groups & Items
Lesson 4.1: How to Build Combo Groups
Lesson 5: Using the Import Spreadsheet
Lesson 5.1: How to Use the Import Spreadsheet
Tabit POS Menu Building
Menu Setup
Which One to Add: A Text Decision or an Item Decision?
How to Add an Offer to an Item
Adding Menus and Menu Section
Creating a Combo Item Group
Attaching a Combo Item Group to an Offer
Adding Additional Price to Combo Items
Attaching Ingredients to Items
Menu Maintenance
How to Edit a Menu Item
How to Create a Price Plan
How to Update Prices Using Pricing Management
How to Update a Decision Group
Adding Additional Price to Modifiers
Using the Item Creator
PAD View
Managing PAD View
Adding a New Menu to PAD View
PAD View Advanced Setup
Adding an Item or Offer to the PAD View from the PAD View Tab
Adding an Item to the PAD View from the Item Itself
How to Remove an Item from PAD View
How to Turn Menus On/Off
Import Menus for PAD View
Pricing Updates
Front of House Actions
Server Functions
Reprinting a Closed Check from a Server Profile
Firing an Item to the Kitchen
How to Add a Course Through the Coursing Screen
Editing a Course from the Order Screen
How to Reprint a Kitchen Ticket
How to Add or Remove a Promo Tag
Bartender Functions
What is a Quick Tab?
How to Pre-Authorize a Credit Card (Open Tab)
How to Open a Tab
How to Find Open Tabs
Shared Server and Bartender Functions
How to Locate a Past Order on the PAD as a Server or Bartender
Clocking In or Out on the PAD
Logging In or Out on the PAD
How to Update Staff Picture in Tabit PAD
How to Begin or Open a Table
How to Scroll Menus
How to Merge or Transfer an Existing Table to a New Table
How to Re-order Drinks
How to Split a Check
How to Exit a Table and Re-Enter the Table Map
How to Order Multiples of the Same Item
How to Toggle Between Menus
How to Toggle Between Table Maps
Printing a Check
How to Search for an Item on the PAD
How to Transfer an Item to Another Table Tab or Guest
How to Change Number of Guests
How do I Mark a Table as Clean on the PAD
How to No-Sale the Cash Drawer
How to Request a Comp or Void
Getting Manager Approval Without Changing User
How to Use a Special Request to Modify an Item with Custom Information
TD (Takeaway & Delivery) Functions
How to Enter a To-Go Order
How to Mark a Takeaway Order as Taken
Taking Quick Cash Payments in OTC Profile
How to Reprint an OTC Receipt
How to Suspend an Order
Manager and Back Office Functions
Tabit Back Office
Site Setup
How to Set Up Tags
Adding a Cash Drawer
Creating a Restaurant Map
How to Update Print Headers and Footers
How to Add a New House Account
How to Add a Table to a Map
Add New Tables to an Existing Restaurant Map
How to Remove Tables From a Map
How do Price Groups and Price Tiers Work
Setting up Comps, Discounts and Voids
Workflow Profiles
Understanding the Set-up of Workflow Profiles
Reprinting an OTC Receipt
Quick Cash Payments in OTC Profile
Tax Rates
Adding Tax Rates and Tax Rules
HQ Tax Groups
Configuring HQ Tax Groups
Migrating a Site to HQ Tax Groups
Tabit Back Office: Reporting
Gift Card Reports
Gift Card Reports: An Overview
Time Reporting Overview
Daily Summary Report (DSR Report)
Triggers of a Suspicious Transaction
How to Run the Exceptions Report
How to Run Item Sales Report
Manager PAD Functions
How to Set Up Facial Recognition on the PAD
How to Log Into the PAD as a Manager
Where to Find the Order Timeline
Changing a User PIN Code on the PAD
Adding a New Employee on the PAD
How to 86 an Item on the PAD
86ing an Item in Tabit Office
How to Limit/86 an Item in KDS
86ing Ingredients from the PAD
Adding Shift Notes on the PAD
How to Search for Open or Closed Orders on the PAD
How to Move Orders from a Previous Day to Today
How to Route Kitchen Tickets on the PAD
How to Locate a Past Order on the PAD as a Manager
Duplicating an Order
How to Transfer Order Ownership
Reprinting a Closed Check From a Manager Profile
How to View Printer Status on a Spooler PAD
How to Unlock an Order from the PAD
How to Link or Unlink Printers to a Workflow Profile
How to Approve a Comp or Void
How to Re-Route Printers
How to Test Print and Check Connectivity
How to Test Speed and Quality of Connection to the Tabit Servers
Managing Order Teams
Creating and Managing Server Teams
PAD Reports
Server Checkout Report Description
How to Run a Daily-X Report
How to Run End-of-Day Report
How to Run a Daily Z-Report by Date
How to Run a Server Report
Promotions and Payment Functions
Promotions
Promotions Guide
How to Activate or Deactivate an Existing Promotion
How to Set up a Promotion
Building a Unit Promotion
Building a Guest Promotion
Building a Date and Time Promotion
Creating a New Segment for Promotions
Payments
Gift Cards
Payments Using Gift Cards
How to Redeem a Gift Card in Tabit Order
How to Load Gift Cards from the PAD
How to Take Gift Card Payments on the PAD
Ways to Check a Gift Card Balance
Ways to Resend Digital Gift Cards
Searching and Editing Physical Gift Cards in Tabit Office
Gift Card Setup Guide
How to Create a Program
Creating & Editing a Series
Uploading Legacy Gift Card Balances
Gift Card Shop
How to Apply Auto Gratuity on the PAD
How to Adjust Tips for Different Transactions
How to Close an Unbalanced or Negative Order
How to Pay In/Pay Out on the PAD
How to Send Customer an SMS or use Scan QR Code to Self-Pay
How to Perform a Credit Card Reversal
Refunding a Closed Order
How to Manually Run a Credit Card
How to Manually Open a Cash Drawer
Manager Tip Adjust Flow
Cash Discounting / Credit Surcharging
How to Add Funds to a House Account
Comps & Voids
Difference between Voids and Discounts
Manager Approval on a Comp or Void Without Changing User
How to Update Fees on the PAD
How to Apply Tax Exemption to an Order
Tabit KDS Printing
Tabit KDS
How to Use
Tabit KDS User Guide
Tabit KDS Settings Guide
Linking Kitchen Tickets Sent at Different Times
Using Course Tags to Enhance Kitchen Ticket Visibility
How to Limit Kitchen Queues to Order Type or Source
How to Find an Order in Tabit Kitchen
How to Mark or Unmark an Item or Ticket as Served
How to Change Users in Tabit Kitchen
How to Use Load Balancing in Tabit Kitchen
Tabit Chef Mobile App
An Overview of the Tabit Chef Mobile App
Tabit Chef Terminology
A Glimpse of Tabit Integrations
How do I Log Into Tabit Chef?
How do I give someone Tabit Chef access?
How do I Change Locations in Tabit Chef?
Tabit Shift - Scheduling and Tip Sharing/Pooling
Staff Management
Employee Management in Tabit Office
Adding a New Employee in Tabit Office
How to Edit a Staff's Time Entry using Tabit PAD
How to Set Up Breaks
Editing an Employee in Tabit Office
Setting Up Labor Rules and Parameters
How to Update Availability in Tabit Shift
Using the Employee Import Page
Managing Schedules (Tabit Shift)
How to Manage Employee Availability
Creating Custom Filters in Tabit Shift
How to Toggle Between Employee View and Shift View
Using the Log Book in Tabit Shift
Managing Tip Pooling (Tabit Shift)
How to Move an Employee to a Different Shift from Within the Tip Pooling Module
Tabit Shift Setup
Configuring Tabit Shift in Tabit Office
Using Tabit Shift as an Employee
How to Download the Tabit Shift App and Log In
Full Description of Employee Permissions
How to Reactivate Staff
How to Adjust Default In and Out Times in Tabit Shift
How to Export or Print a Roster Card
Assigning and Updating Employee Functions
Tabit Online Ordering
Using Online Ordering
How to Access the TD Profile on the PAD
How to Update TD Order Status
Viewing Future Orders
Setting up Online Accounts
How to Obtain Authorize Net Credentials For Tabit Online Ordering
How to Manage Online Ordering
Tabit Order V2: Branding
What are the Requirements for Using Images?
How Do I Add Images and Descriptions to Menu Items?
How to Close All Takeaway or Delivery Orders
How to Set-up Time Slots to Control Menu Service Availability
Hiding Images in Tabit Order Categories
Turning Tabit Order On/Off from the PAD
How to Maintain Online Ordering
How to Create a Promotion in Tabit Order
How to Add or Remove an Item from Tabit Order
Updating Prep Time for Online Services
How to Add a Message in Tabit Order
Tabit Guest - Reservations & Waitlist
How to Manage Reservations & Waitlist
How to Create Special Days
How to Enable Additional Maps for Special Days
How to Connect Tables in Tabit Guest
How to Turn On/Off Surveys for a Specific Guest
Disabling Same-Day Reservations for Tabit Guest
How to Block Online Reservations in Tabit Guest
Creating a Message Bank to Send Out to Guests
Online Booking Parameters
How to Use Reservations & Waitlist
How to Seat a Future Reservation
How to Create a Future Reservation as a Hostess
How to View Future Orders
How to Quick Seat a Guest
How to Add a Guest to the Waitlist
How to Maintain Reservations & Waitlist
How to Update Reservation Tags
Tabit Kiosk
An Overview of Tabit Kiosk
Required Employee Permissions for Tabit Kiosk
Tabit Loyalty
How do Promo Codes Work?
Creating an Order Discount Promo Code
How to Generate Single-use Codes for Promo Codes
Creating a Free Item Promo Code
Creating an Item Discount Promo Code
Creating a BOGO Promo Code
Creating a Target Price Promo Code
What is the Loyalty Customer Hub?
Tabit Integrations
An Overview of Tabit's Integrations
DoorDash Drive Integration - Overview
Third Party Ordering (Chowly Integration)
How to Add a New Menu Item to a Third Party Menu
Third Party HQ Menu Management
How to Add New Menu Items to Third Party Menus
Tabit Wheels - In House Delivery
An Overview of Tabit Wheels
How to Sign-in into Tabit Wheels
How to Set Up a Delivery Fee
Managing Delivery Regions
How to Reconcile Delivery Drivers
Product Updates
Training Documents Backlog
2025 Product Updates
May 2025
Release Notes - May 7, 2025
April 2025
Release Notes - April 22, 2025
Release Notes - April 8, 2025
March 2025
Release Notes - March 11, 2025
February 2025
Release Notes - February 27, 2025
Release Notes - February 4, 2025
January 2025
Highlights: January 2025 Product Updates
Release Notes - January 21, 2025
Release Notes - January 7, 2025
2024 Product Updates
December 2024
Release Notes - December 3, 2024
November 2024
Release Notes - November 5, 2024
October 2024
Release Notes - October 22, 2024
Release Notes - October 8, 2024
September 2024
Release Notes - September 24, 2024
August 2024
Release Notes - August 13, 2024
Troubleshoot Issues
Gift Card Troubleshooting
Why Can't I Find this Gift Card Number?
Payment Devices
How to Install a New Ingenico Moby5500 Device
Pairing Back a Moby5500 Ingenico Payment Device
How to Fix Ingenico Message: "Payment Device Is Not Configured, Please Contact the Manager"
Ingenico Message: "Payment Device Is Not Configured, Please Contact the Manager"
Ingenico Best Practice One Sheet
Printing Issues
Why are Certain Items Not Showing up on Printed Kitchen Tickets?
Troubleshooting Your Printers: Getting Them Back Online
How to Restart the Tabit Application on the Spooler (SPLR) PAD
View Printer Status on a Spooler PAD
How can I tell if the Spooler is connected?
Tabit Guest
Why Can't I Seat a Table?
Tabit PAD
Why is My PAD not Charging?
Why Can't I Clock In?
How to Connect Your PAD to the Correct WiFi Network
Why is There a Negative Balance on an Order?
Menu Management Troubleshooting
Why Can't I Add a Simple Text Modifier?
Why is the Item Printing for the Wrong Course?
Why Can't I See My Menu?
Tabit Shift Troubleshooting
My Availability Didn't Update After I Made Changes
Tabit Kitchen
How Do I View an Old Kitchen Ticket?
Why Can’t I See Tabs on the KDS Unit?
Tabit Office Troubleshooting
How to Reset Your Tabit Password
Tabit Online Ordering Troubleshooting
Why Didn't an Online Order Fire Automatically to the Kitchen?
Why is a Limited Item Not Appearing in Tabit Online Ordering?
Troubleshoot Third Party Ordering
Fixing Error: Third-party Order Not in Tabit
Fixing Error: Orders from Order Out are Coming in as "General Item"
Contact Us
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