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Learn Tabit POS

• Tabit Glossary

• POS Training and Menu Management

  • POS Training Checklist

  • Getting Started with Tabit POS: Explore the Basics and Continue to Lessons

  • Lessons

    • Lesson 1: Items

      • Lesson 1.1: How to Create an Item in Tabit Office

      • Lesson 1.2: How to Edit an Item

    • Lesson 2: Decisions

      • Lesson 2.1: Creating a Decision Group

      • Should I Add a Text Decision or an Item Decision?

      • Lesson 2.2: Attaching a Decision Group to an Item Through the Lead Item

      • Lesson 2.3: Attaching a Decision Group to an Item Through the Decision Group

    • Lesson 3: Modifier Groups

      • Lesson 3.1 Modifier and Modifier Groups

    • Lesson 4: Combo Groups & Items

      • Lesson 4.1: How to Build Combo Groups

    • Lesson 5: Using the Import Spreadsheet

      • Lesson 5.1: How to Use the Import Spreadsheet

  • Tabit POS Menu Building

    • Menu Setup

      • Which One to Add: A Text Decision or an Item Decision?

      • How to Add an Offer to an Item

      • Adding Menus and Menu Section

      • Creating a Combo Item Group

      • Attaching a Combo Item Group to an Offer

      • Adding Additional Price to Combo Items

      • Attaching Ingredients to Items

      • Adding Multiple Images to Items for Tabit Order

    • Menu Maintenance

      • Setting Future-Order Inventory Limits

      • Monitoring Projected Stock in Production Management

      • Using the Media Gallery

      • Menu Maintenance from the PAD

      • How to Edit a Menu Item

      • How to Create a Price Plan

      • How to Update Prices Using Pricing Management

      • How to Update a Decision Group

      • Adding Additional Price to Modifiers

      • Using the Item Creator

    • PAD View

      • Managing PAD View

      • Adding a New Menu to PAD View

      • PAD View Advanced Setup

      • Adding an Item or Offer to the PAD View from the PAD View Tab

      • Adding an Item to the PAD View from the Item Itself

      • How to Remove an Item from PAD View

      • How to Turn Menus On/Off

      • Import Menus for PAD View

    • Pricing Updates

    • Training Mode on PAD

  • Advanced Menu Building in Tabit Online Ordering

    • How to Modify the Item Display Layout in Tabit Order

    • Creating Multiple Tabit Order Menu URLs

    • Adding Banners to Tabit Order

• Front of House Actions

  • Server Functions

    • Reprinting a Closed Check from a Server Profile

    • Firing an Item to the Kitchen

    • How to Add a Course Through the Coursing Screen

    • Editing a Course from the Order Screen

    • How to Reprint a Kitchen Ticket

    • How to Add or Remove a Promo Tag

  • Bartender Functions

    • What is a Quick Tab?

    • How to Pre-Authorize a Credit Card (Open Tab)

    • How to Open a Tab

    • How to Find Open Tabs

  • Shared Server and Bartender Functions

    • How to Locate a Past Order on the PAD as a Server or Bartender

    • Clocking In or Out on the PAD

    • Logging In or Out on the PAD

    • How to Update Staff Picture in Tabit PAD

    • How to Begin or Open a Table

    • How to Scroll Menus

    • How to Merge or Transfer an Existing Table to a New Table

    • How to Re-order Drinks

    • How to Split a Check

    • How to Exit a Table and Re-Enter the Table Map

    • How to Order Multiples of the Same Item

    • How to Toggle Between Menus

    • How to Toggle Between Table Maps

    • Printing a Check

    • How to Search for an Item on the PAD

    • How to Transfer an Item to Another Table Tab or Guest

    • How to Change Number of Guests

    • How do I Mark a Table as Clean on the PAD

    • How to No-Sale the Cash Drawer

    • How to Request a Comp or Void

    • Getting Manager Approval Without Changing User

    • How to Use a Special Request to Modify an Item with Custom Information

  • TD (Takeaway & Delivery) Functions

    • How to Enter a To-Go Order

    • How to Mark a Takeaway Order as Taken

    • Taking Quick Cash Payments in OTC Profile

    • How to Reprint an OTC Receipt

    • How to Suspend an Order

    • How to Resume a Suspended Order (PAD)

    • How to Create a Future Order on the PAD

• Manager and Back Office Functions

  • Tabit Back Office

    • Site Setup

      • How to Set Up Tags

      • Adding a Cash Drawer

      • Creating a Restaurant Map

      • How to Update Print Headers and Footers

      • How to Add a New House Account

      • How to Add a Table to a Map

      • Add New Tables to an Existing Restaurant Map

      • How to Remove Tables From a Map

      • How do Price Groups and Price Tiers Work

      • Setting up Comps, Discounts and Voids

      • How to Set up Fees in Tabit Office

    • Workflow Profiles

      • Understanding the Set-up of Workflow Profiles

      • Reprinting an OTC Receipt

      • Quick Cash Payments in OTC Profile

    • Tax Rates

      • Adding Tax Rates and Tax Rules

      • HQ Tax Groups

      • Configuring HQ Tax Groups

      • Migrating a Site to HQ Tax Groups

  • Tabit Back Office: Reporting

    • Gift Card Reports

      • Gift Card Reports: An Overview

      • Gift Card Transactions Summary in the Daily Summary Report

    • Time Reporting Overview

    • Daily Summary Report (DSR Report)

    • Triggers of a Suspicious Transaction

    • How to Run the Exceptions Report

    • How to Run Item Sales Report

  • Manager PAD Functions

    • How to Set Up Facial Recognition on the PAD

    • How to Log Into the PAD as a Manager

    • Where to Find the Order Timeline

    • Changing a User PIN Code on the PAD

    • Adding a New Employee on the PAD

    • How to 86 an Item on the PAD

    • 86ing an Item in Tabit Office

    • How to Limit/86 an Item in KDS

    • 86ing Ingredients from the PAD

    • Adding Shift Notes on the PAD

    • How to Search for Open or Closed Orders on the PAD

    • How to Move Orders from a Previous Day to Today

    • How to Locate a Past Order on the PAD as a Manager

    • Duplicating an Order

    • How to Transfer Order Ownership

    • Reprinting a Closed Check From a Manager Profile

    • How to View Printer Status on a Spooler PAD

    • How to Unlock an Order from the PAD

    • How to Link or Unlink Printers to a Workflow Profile

    • How to Approve a Comp or Void

    • Routing Kitchen Tickets on the Pad

    • How to Test Print and Check Connectivity

    • How to Test Speed and Quality of Connection to the Tabit Servers

    • Managing Order Teams

    • Creating and Managing Server Teams

    • Offline Mode in Tabit

      • What is Offline Mode?

      • Key Limitations: Offline Mode

      • How and When to Move a Site to Offline Mode via the PAD with a Manager Profile

      • Taking Orders and Payments While in Offline Mode

      • Ingenico Offline Payments Mode

      • How to Recover from Ingenico Offline Mode

  • PAD Reports

    • Server Checkout Report Description

    • How to Run a Daily-X Report

    • How to Run End-of-Day Report

    • How to Run a Daily Z-Report by Date

    • How to Run a Server Report

• Promotions and Payment Functions

  • Promotions

    • Promotions Guide

    • How to Activate or Deactivate an Existing Promotion

    • How to Set up a Promotion

    • Building a Unit Promotion

    • Building a Guest Promotion

    • Building a Date and Time Promotion

    • Creating a New Segment for Promotions

  • Payments

    • Gift Cards

      • Payments Using Gift Cards

        • How to Redeem a Gift Card in Tabit Order

        • How to Load Gift Cards from the PAD

        • How to Take Gift Card Payments on the PAD

        • Ways to Check a Gift Card Balance

        • Ways to Resend Digital Gift Cards

        • Searching and Editing Physical Gift Cards in Tabit Office

      • Gift Card Setup Guide

        • How to Create a Program

        • Creating & Editing a Series

        • Uploading Legacy Gift Card Balances

        • Gift Card Shop

    • How to Apply Auto Gratuity on the PAD

    • How to Adjust Tips for Different Transactions

    • How to Close an Unbalanced or Negative Order

    • How to Pay In/Pay Out on the PAD

    • How to Send Customer an SMS or use Scan QR Code to Self-Pay

    • How to Perform a Credit Card Reversal

    • Refunding a Closed Order

    • How to Manually Run a Credit Card

    • How to Manually Open a Cash Drawer

    • Manager Tip Adjust Flow

    • Cash Discounting / Credit Surcharging

    • How to Add Funds to a House Account

    • Using Payment Assist to Accept Concurrent Payments

  • Comps & Voids

    • Difference between Voids and Discounts

    • Manager Approval on a Comp or Void Without Changing User

    • How to Update Fees on the PAD

    • How to Apply Tax Exemption to an Order

Tabit KDS Printing

• Tabit KDS

  • How to Use

    • Tabit KDS User Guide

    • Tabit KDS Settings Guide

    • Linking Kitchen Tickets Sent at Different Times

    • Using Course Tags to Enhance Kitchen Ticket Visibility

    • How to Limit Kitchen Queues to Order Type or Source

    • How to Find an Order in Tabit Kitchen

    • How to Mark or Unmark an Item or Ticket as Served

    • How to Change Users in Tabit Kitchen

    • How to Use Load Balancing in Tabit Kitchen

Tabit Chef Mobile App

• An Overview of the Tabit Chef Mobile App

• Tabit Chef Terminology

• A Glimpse of Tabit Integrations

• How do I Log Into Tabit Chef?

• How do I give someone Tabit Chef access?

• How do I Change Locations in Tabit Chef?

Tabit Shift - Scheduling and Tip Sharing/Pooling

• Staff Management

  • Employee Management in Tabit Office

    • Adding a New Employee in Tabit Office

    • How to Edit a Staff's Time Entry using Tabit PAD

    • How to Set Up Breaks

    • Editing an Employee in Tabit Office

    • Setting Up Labor Rules and Parameters

    • How to Update Availability in Tabit Shift

    • Using the Employee Import Page

  • Managing Schedules (Tabit Shift)

    • How to Manage Employee Availability

    • Creating Custom Filters in Tabit Shift

    • How to Toggle Between Employee View and Shift View

    • Using the Log Book in Tabit Shift

  • Managing Tip Pooling (Tabit Shift)

    • How to Move an Employee to a Different Shift from Within the Tip Pooling Module

  • Tabit Shift Setup

    • Configuring Tabit Shift in Tabit Office

  • Using Tabit Shift as an Employee

    • How to Download the Tabit Shift App and Log In

  • Full Description of Employee Permissions

  • How to Reactivate Staff

  • How to Adjust Default In and Out Times in Tabit Shift

  • How to Export or Print a Roster Card

  • Assigning and Updating Employee Functions

• Tabit Shift Manager App Overview

Tabit Online Ordering

• Using Online Ordering

  • How to Access the TD Profile on the PAD

  • How to Update TD Order Status

  • Viewing Future Orders

• Setting up Online Accounts

  • How to Obtain Authorize Net Credentials For Tabit Online Ordering

• How to Manage Online Ordering

  • Tabit Order V2: Branding

  • What are the Requirements for Using Images?

  • How Do I Add Images and Descriptions to Menu Items?

  • How to Close All Takeaway or Delivery Orders

  • How to Set-up Time Slots to Control Menu Service Availability

  • Hiding Images in Tabit Order Categories

  • Turning Tabit Order On/Off from the PAD

• How to Maintain Online Ordering

  • How to Create a Promotion in Tabit Order

  • How to Add or Remove an Item from Tabit Order

  • Updating Prep Time for Online Services

  • How to Add a Message in Tabit Order

Tabit Guest - Reservations & Waitlist

• How to Manage Reservations & Waitlist

  • How to Create Special Days

  • How to Enable Additional Maps for Special Days

  • How to Connect Tables in Tabit Guest

  • How to Turn On/Off Surveys for a Specific Guest

  • Disabling Same-Day Reservations for Tabit Guest

  • How to Block Online Reservations in Tabit Guest

  • Creating a Message Bank to Send Out to Guests

  • Online Booking Parameters

• How to Use Reservations & Waitlist

  • Advanced Hostess Actions

    • How to Disable the Online Waitlist and Future Reservations

    • Tabit Guest Reports Overview

    • Using the "Call Me" Function in Tabit Guest

    • Adding a New Server to Server Rotation in Tabit Guest

    • How Does Server Rotation Work?

  • Basic Hostess Actions

    • How to Create a Future Reservation as a Hostess

    • Locking/Unlocking Tables in Tabit Guest

    • How to Create a Walk-in Reservation

    • Common Reservation Actions in Tabit Guest

  • How to Seat a Future Reservation

  • How to View Future Orders

  • How to Quick Seat a Guest

  • How to Add a Guest to the Waitlist

• How to Maintain Reservations & Waitlist

  • How to Update Reservation Tags

  • How to Add a Table to Tabit Guest

  • Changing the Online Booking Image for Tabit Guest

Tabit Kiosk

• An Overview of Tabit Kiosk

• Required Employee Permissions for Tabit Kiosk

• Tabit Kiosk General Settings

• Tabit Kiosk Brand Skin: Custom

Tabit Loyalty

• How do Promo Codes Work?

• Creating an Order Discount Promo Code

• How to Generate Single-use Codes for Promo Codes

• Creating a Free Item Promo Code

• Creating an Item Discount Promo Code

• Creating a BOGO Promo Code

• Creating a Target Price Promo Code

• What is the Loyalty Customer Hub?

• How to Sign-in to Your Loyalty Account on Tabit Order

• How to Add a Loyalty Member to a Ticket on the Pad

• Configuring Loyalty Permissions

• System Settings for Tabit Loyalty

• Customer Profile

  • Adding a custom font to the Customer Profile

  • Adding a Custom Menu Icon to the Customer Profile

  • Adding a Custom Loading Animation to the Customer Profile

  • Adding a Logo to the Customer Profile

  • Using Images as Buttons in the Customer Profile

Tabit Loyalty Help Center

• What is Tabit Loyalty?

• Pad (Server-Facing POS)

  • Quick-Start: Loyalty & Rewards on the PAD

  • How to Add a Loyalty Customer to a Ticket on the PAD

  • How to Redeem Rewards on the PAD

  • Troubleshooting (Pad)

    • Troubleshoot: Why Can't I Find a Gift Card Number?

    • Guest Not Found, Duplicate Numbers, or Reward Missing – What to Do

• Backoffice (Manager-Facing)

  • Setup & Configuration

    • Earning Math (Inclusions/Exclusions, Rounding, Discounts)

    • Legal Considerations (Privacy, Terms, Tax Rules)

    • Eligibility Rules (Blacklists, Order-Types, Payment Limits)

    • Redemption Rules (Partial, Stacking, Voids Policy)

    • Identity & Consent (Required Fields, Consent Banners, Record Hygiene)

    • Operations (Offline Rules, Fraud Controls, Permissions)

    • Customer Hub Configuration (Guest-Facing Site)

  • Reporting & KPIs

    • Reporting & KPIs (Backoffice)

  • Multi-Unit Controls (HQ vs Site)

    • Troubleshooting & Audit

  • Adjustments and Manager Operations

    • Adjust Points

    • Add Customers (Backoffice/Import)

    • Add Comps & Gift Cards

  • Working in Offline Mode (Managers)

    • Working in Offline Mode (Manager Guide)

    • Setting up Offline Payments

    • Recovering from Offline Mode

  • Customer-Facing URLs (Customer Hub)

• Online Ordering (Tabit Order)

  • Add a Customer to an Order (Online)

  • Redeem Rewards at Checkout

  • Backoffice Prerequisites for Online

  • Managing Customer Messages for Takeaway and Delivery Orders

  • Adding a Message in Tabit Order

  • Troubleshooting (Online)

• Kiosk (Tabit Kiosk)

  • Add a Customer to a Kiosk Order

  • Redeem Rewards at Kiosk Checkout

  • Troubleshooting (Kiosk)

    • Kiosk Payment Device Troubleshooting

    • Checking the Kiosk Payment Device Status

    • Troubleshooting Common Kiosk Issues

    • How to Refresh the Kiosk App

• FOH Job Aids (Printable One-Pagers)

  • Quick-Start Cheat Sheets for Servers & MODs

  • Guest-Facing How-Tos (Loyalty Login, Reward Redemption, Gift Cards)

• Gift Cards (Cross-Channel)

  • Gift Card Guide (Overview)

  • Taking Gift Card Payments (Pad)

  • Redeem a Gift Card in Tabit Order

  • Gift Card Reporting in Backoffice

  • Offline Mode Limitations with Gift Cards

Tabit Integrations

• An Overview of Tabit's Integrations

• DoorDash Drive Integration - Overview

Third Party Ordering

• How to Add a New Menu Item to a Third Party Menu

• Third Party HQ Menu Management

• Setting up time slots on third-party platforms for special days

• Importing from PAD View for Third Party Menus

Tabit Wheels - In House Delivery

• An Overview of Tabit Wheels

• How to Sign-in into Tabit Wheels

• How to Set Up a Delivery Fee

• Managing Delivery Regions

• How to Reconcile Delivery Drivers

Product Updates

• Training Documents Backlog

• 2026 Product Updates

  • January 2026

    • Release Notes - January 6, 2026

    • Release Notes - January 13, 2026

  • February 2026

    • Release Notes - February 3, 2026

  • March 2026

    • Release Notes - March 3, 2026

    • Release Notes - March 18, 2026

    • Release Notes - March 23, 2026

  • April 2026

    • Release Notes - April 14, 2026

    • Release Notes - April 21, 2026

  • May 2026

    • Release Notes - May 11, 2026

  • June 2026

    • Release Notes - June 2, 2026

  • July 2026

    • Release Notes - July 14, 2026

    • Release Notes - July 28, 2026

  • August 2026

    • Release Notes - August 18, 2026

  • September 2026

    • Release Notes - September 2, 2026

    • Release Notes - September 15, 2026

    • Release Notes - September 22, 2026

  • October 2026

    • Release Notes - October 13, 2026

    • Release Notes - October 20, 2026

• 2025 Product Updates

  • June 2025

    • What's new at Tabit? June 2025

    • Release Notes - June 24, 2025

    • Release Notes - June 17, 2025

    • Release Notes - June 3, 2025

  • May 2025

    • Release Notes - May 13, 2025

    • Release Notes - May 7, 2025

  • April 2025

    • Release Notes - April 22, 2025

    • Release Notes - April 8, 2025

  • March 2025

    • Release Notes - March 11, 2025

  • February 2025

    • Release Notes - February 27, 2025

    • Release Notes - February 4, 2025

  • January 2025

    • Highlights: January 2025 Product Updates

    • Release Notes - January 21, 2025

    • Release Notes - January 7, 2025

• 2024 Product Updates

  • December 2024

    • Release Notes - December 3, 2024

  • November 2024

    • Release Notes - November 5, 2024

  • October 2024

    • Release Notes - October 22, 2024

    • Release Notes - October 8, 2024

  • September 2024

    • Release Notes - September 24, 2024

  • August 2024

    • Release Notes - August 13, 2024

Troubleshoot Issues

• Gift Card Troubleshooting

  • Why Can't I Find this Gift Card Number?

• Troubleshooting Payments and Payment Devices

  • How to Install a New Ingenico Moby5500 Device

  • Pairing Back a Moby5500 Ingenico Payment Device

  • How to Fix Ingenico Message: "Payment Device Is Not Configured, Please Contact the Manager"

  • Ingenico Message: "Payment Device Is Not Configured, Please Contact the Manager"

  • Ingenico Best Practice One Sheet

  • Payment Device Connectivity Health Check

  • Payment Errors FAQ

  • MagTek Payment Device Troubleshooting

• Printing Issues

  • Why are Certain Items Not Showing up on Printed Kitchen Tickets?

  • Troubleshooting Your Printers: Getting Them Back Online

  • How to Restart the Tabit Application on the Spooler (SPLR) PAD

  • View Printer Status on a Spooler PAD

  • How can I tell if the Spooler is connected?

• Tabit Guest

  • Why Can't I Seat a Table?

• Tabit PAD

  • Why is My PAD not Charging?

  • Why Can't I Clock In?

  • How to Connect Your PAD to the Correct WiFi Network

  • Why is There a Negative Balance on an Order?

• Menu Management Troubleshooting

  • Why Can't I Add a Simple Text Modifier?

  • Why is the Item Printing for the Wrong Course?

  • Why Can't I See My Menu?

• Tabit Shift Troubleshooting

  • My Availability Didn't Update After I Made Changes

• Tabit Kitchen

  • How Do I View an Old Kitchen Ticket?

  • Why Can’t I See Tabs on the KDS Unit?

• Tabit Office Troubleshooting

  • How to Reset Your Tabit Password

• Tabit Online Ordering Troubleshooting

  • Why Didn't an Online Order Fire Automatically to the Kitchen?

  • Why is a Limited Item Not Appearing in Tabit Online Ordering?

• Troubleshoot Third Party Ordering

  • Fixing Error: Third-party Order Not in Tabit

  • Fixing Error: Orders from Order Out are Coming in as "General Item"

• Maintaining Your iPad Hardware

  • How to Clean Your Restaurant iPad or PAD Safely and Effectively

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