Site Navigation Map Learn Tabit POS Tabit Glossary POS Training and Menu Management POS Training Checklist Getting Started with Tabit POS: Explore the Basics and Continue to Lessons Lessons Lesson 1: Items Lesson 1.1: How to Create an Item in Tabit Office Lesson 1.2: How to Edit an Item Lesson 2: Decisions Lesson 2.1: Creating a Decision Group Should I Add a Text Decision or an Item Decision? Lesson 2.2: Attaching a Decision Group to an Item Through the Lead Item Lesson 2.3: Attaching a Decision Group to an Item Through the Decision Group Lesson 3: Modifier Groups Lesson 3.1 Modifier and Modifier Groups Lesson 4: Combo Groups & Items Lesson 4.1: How to Build Combo Groups Lesson 5: Using the Import Spreadsheet Lesson 5.1: How to Use the Import Spreadsheet Tabit POS Menu Building Menu Setup Which One to Add: A Text Decision or an Item Decision? How to Add an Offer to an Item Adding Menus and Menu Section Creating a Combo Item Group Attaching a Combo Item Group to an Offer Adding Additional Price to Combo Items Attaching Ingredients to Items Adding Multiple Images to Items for Tabit Order Menu Maintenance How to Edit a Menu Item How to Create a Price Plan How to Update Prices Using Pricing Management How to Update a Decision Group Adding Additional Price to Modifiers Using the Item Creator PAD View Managing PAD View Adding a New Menu to PAD View PAD View Advanced Setup Adding an Item or Offer to the PAD View from the PAD View Tab Adding an Item to the PAD View from the Item Itself How to Remove an Item from PAD View How to Turn Menus On/Off Import Menus for PAD View Pricing Updates Training Mode on PAD Advanced Menu Building in Tabit Online Ordering How to Modify the Item Display Layout in Tabit Order Adding Banners to Tabit Order Front of House Actions Server Functions Reprinting a Closed Check from a Server Profile Firing an Item to the Kitchen How to Add a Course Through the Coursing Screen Editing a Course from the Order Screen How to Reprint a Kitchen Ticket How to Add or Remove a Promo Tag Bartender Functions What is a Quick Tab? How to Pre-Authorize a Credit Card (Open Tab) How to Open a Tab How to Find Open Tabs Shared Server and Bartender Functions How to Locate a Past Order on the PAD as a Server or Bartender Clocking In or Out on the PAD Logging In or Out on the PAD How to Update Staff Picture in Tabit PAD How to Begin or Open a Table How to Scroll Menus How to Merge or Transfer an Existing Table to a New Table How to Re-order Drinks How to Split a Check How to Exit a Table and Re-Enter the Table Map How to Order Multiples of the Same Item How to Toggle Between Menus How to Toggle Between Table Maps Printing a Check How to Search for an Item on the PAD How to Transfer an Item to Another Table Tab or Guest How to Change Number of Guests How do I Mark a Table as Clean on the PAD How to No-Sale the Cash Drawer How to Request a Comp or Void Getting Manager Approval Without Changing User How to Use a Special Request to Modify an Item with Custom Information TD (Takeaway & Delivery) Functions How to Enter a To-Go Order How to Mark a Takeaway Order as Taken Taking Quick Cash Payments in OTC Profile How to Reprint an OTC Receipt How to Suspend an Order How to Resume a Suspended Order (PAD) How to Create a Future Order on the PAD Manager and Back Office Functions Tabit Back Office Site Setup How to Set Up Tags Adding a Cash Drawer Creating a Restaurant Map How to Update Print Headers and Footers How to Add a New House Account How to Add a Table to a Map Add New Tables to an Existing Restaurant Map How to Remove Tables From a Map How do Price Groups and Price Tiers Work Setting up Comps, Discounts and Voids How to Set up Fees in Tabit Office Workflow Profiles Understanding the Set-up of Workflow Profiles Reprinting an OTC Receipt Quick Cash Payments in OTC Profile Tax Rates Adding Tax Rates and Tax Rules HQ Tax Groups Configuring HQ Tax Groups Migrating a Site to HQ Tax Groups Tabit Back Office: Reporting Gift Card Reports Gift Card Reports: An Overview Gift Card Transactions Summary in the Daily Summary Report Time Reporting Overview Daily Summary Report (DSR Report) Triggers of a Suspicious Transaction How to Run the Exceptions Report How to Run Item Sales Report Manager PAD Functions How to Set Up Facial Recognition on the PAD How to Log Into the PAD as a Manager Where to Find the Order Timeline Changing a User PIN Code on the PAD Adding a New Employee on the PAD How to 86 an Item on the PAD 86ing an Item in Tabit Office How to Limit/86 an Item in KDS 86ing Ingredients from the PAD Adding Shift Notes on the PAD How to Search for Open or Closed Orders on the PAD How to Move Orders from a Previous Day to Today How to Locate a Past Order on the PAD as a Manager Duplicating an Order How to Transfer Order Ownership Reprinting a Closed Check From a Manager Profile How to View Printer Status on a Spooler PAD How to Unlock an Order from the PAD How to Link or Unlink Printers to a Workflow Profile How to Approve a Comp or Void Routing Kitchen Tickets on the Pad How to Test Print and Check Connectivity How to Test Speed and Quality of Connection to the Tabit Servers Managing Order Teams Creating and Managing Server Teams Offline Mode in Tabit What is Offline Mode? Key Limitations: Offline Mode How and When to Move a Site to Offline Mode via the PAD with a Manager Profile Taking Orders and Payments While in Offline Mode Ingenico Offline Payments Mode How to Recover from Ingenico Offline Mode PAD Reports Server Checkout Report Description How to Run a Daily-X Report How to Run End-of-Day Report How to Run a Daily Z-Report by Date How to Run a Server Report Promotions and Payment Functions Promotions Promotions Guide How to Activate or Deactivate an Existing Promotion How to Set up a Promotion Building a Unit Promotion Building a Guest Promotion Building a Date and Time Promotion Creating a New Segment for Promotions Payments Gift Cards Payments Using Gift Cards How to Redeem a Gift Card in Tabit Order How to Load Gift Cards from the PAD How to Take Gift Card Payments on the PAD Ways to Check a Gift Card Balance Ways to Resend Digital Gift Cards Searching and Editing Physical Gift Cards in Tabit Office Gift Card Setup Guide How to Create a Program Creating & Editing a Series Uploading Legacy Gift Card Balances Gift Card Shop How to Apply Auto Gratuity on the PAD How to Adjust Tips for Different Transactions How to Close an Unbalanced or Negative Order How to Pay In/Pay Out on the PAD How to Send Customer an SMS or use Scan QR Code to Self-Pay How to Perform a Credit Card Reversal Refunding a Closed Order How to Manually Run a Credit Card How to Manually Open a Cash Drawer Manager Tip Adjust Flow Cash Discounting / Credit Surcharging How to Add Funds to a House Account Using Payment Assist to Accept Concurrent Payments Comps & Voids Difference between Voids and Discounts Manager Approval on a Comp or Void Without Changing User How to Update Fees on the PAD How to Apply Tax Exemption to an Order Tabit KDS Printing Tabit KDS How to Use Tabit KDS User Guide Tabit KDS Settings Guide Linking Kitchen Tickets Sent at Different Times Using Course Tags to Enhance Kitchen Ticket Visibility How to Limit Kitchen Queues to Order Type or Source How to Find an Order in Tabit Kitchen How to Mark or Unmark an Item or Ticket as Served How to Change Users in Tabit Kitchen How to Use Load Balancing in Tabit Kitchen Tabit Chef Mobile App An Overview of the Tabit Chef Mobile App Tabit Chef Terminology A Glimpse of Tabit Integrations How do I Log Into Tabit Chef? How do I give someone Tabit Chef access? How do I Change Locations in Tabit Chef? Tabit Shift - Scheduling and Tip Sharing/Pooling Staff Management Employee Management in Tabit Office Adding a New Employee in Tabit Office How to Edit a Staff's Time Entry using Tabit PAD How to Set Up Breaks Editing an Employee in Tabit Office Setting Up Labor Rules and Parameters How to Update Availability in Tabit Shift Using the Employee Import Page Managing Schedules (Tabit Shift) How to Manage Employee Availability Creating Custom Filters in Tabit Shift How to Toggle Between Employee View and Shift View Using the Log Book in Tabit Shift Managing Tip Pooling (Tabit Shift) How to Move an Employee to a Different Shift from Within the Tip Pooling Module Tabit Shift Setup Configuring Tabit Shift in Tabit Office Using Tabit Shift as an Employee How to Download the Tabit Shift App and Log In Full Description of Employee Permissions How to Reactivate Staff How to Adjust Default In and Out Times in Tabit Shift How to Export or Print a Roster Card Assigning and Updating Employee Functions Tabit Shift Manager App Overview Tabit Online Ordering Using Online Ordering How to Access the TD Profile on the PAD How to Update TD Order Status Viewing Future Orders Setting up Online Accounts How to Obtain Authorize Net Credentials For Tabit Online Ordering How to Manage Online Ordering Tabit Order V2: Branding What are the Requirements for Using Images? How Do I Add Images and Descriptions to Menu Items? How to Close All Takeaway or Delivery Orders How to Set-up Time Slots to Control Menu Service Availability Hiding Images in Tabit Order Categories Turning Tabit Order On/Off from the PAD How to Maintain Online Ordering How to Create a Promotion in Tabit Order How to Add or Remove an Item from Tabit Order Updating Prep Time for Online Services How to Add a Message in Tabit Order Tabit Guest - Reservations & Waitlist How to Manage Reservations & Waitlist How to Create Special Days How to Enable Additional Maps for Special Days How to Connect Tables in Tabit Guest How to Turn On/Off Surveys for a Specific Guest Disabling Same-Day Reservations for Tabit Guest How to Block Online Reservations in Tabit Guest Creating a Message Bank to Send Out to Guests Online Booking Parameters How to Use Reservations & Waitlist Advanced Hostess Actions How to Disable the Online Waitlist and Future Reservations Tabit Guest Reports Overview Using the "Call Me" Function in Tabit Guest Adding a New Server to Server Rotation in Tabit Guest How Does Server Rotation Work? Basic Hostess Actions How to Create a Future Reservation as a Hostess Locking/Unlocking Tables in Tabit Guest How to Create a Walk-in Reservation Common Reservation Actions in Tabit Guest How to Seat a Future Reservation How to View Future Orders How to Quick Seat a Guest How to Add a Guest to the Waitlist How to Maintain Reservations & Waitlist How to Update Reservation Tags How to Add a Table to Tabit Guest Changing the Online Booking Image for Tabit Guest Tabit Kiosk An Overview of Tabit Kiosk Required Employee Permissions for Tabit Kiosk Tabit Kiosk General Settings Tabit Kiosk Brand Skin: Custom Tabit Loyalty How do Promo Codes Work? Creating an Order Discount Promo Code How to Generate Single-use Codes for Promo Codes Creating a Free Item Promo Code Creating an Item Discount Promo Code Creating a BOGO Promo Code Creating a Target Price Promo Code What is the Loyalty Customer Hub? How to Sign-in to Your Loyalty Account on Tabit Order How to Add a Loyalty Member to a Ticket on the Pad Configuring Loyalty Permissions System Settings for Tabit Loyalty Customer Profile Adding a custom font to the Customer Profile Adding a Custom Menu Icon to the Customer Profile Adding a Custom Loading Animation to the Customer Profile Adding a Logo to the Customer Profile Using Images as Buttons in the Customer Profile Tabit Loyalty Help Center What is Tabit Loyalty? Pad (Server-Facing POS) Quick-Start: Loyalty & Rewards on the PAD How to Add a Loyalty Customer to a Ticket on the PAD How to Redeem Rewards on the PAD Troubleshooting (Pad) Troubleshoot: Why Can't I Find a Gift Card Number? Guest Not Found, Duplicate Numbers, or Reward Missing – What to Do Backoffice (Manager-Facing) Setup & Configuration Earning Math (Inclusions/Exclusions, Rounding, Discounts) Legal Considerations (Privacy, Terms, Tax Rules) Eligibility Rules (Blacklists, Order-Types, Payment Limits) Redemption Rules (Partial, Stacking, Voids Policy) Identity & Consent (Required Fields, Consent Banners, Record Hygiene) Operations (Offline Rules, Fraud Controls, Permissions) Customer Hub Configuration (Guest-Facing Site) Reporting & KPIs Reporting & KPIs (Backoffice) Multi-Unit Controls (HQ vs Site) Troubleshooting & Audit Adjustments and Manager Operations Adjust Points Add Customers (Backoffice/Import) Add Comps & Gift Cards Working in Offline Mode (Managers) Working in Offline Mode (Manager Guide) Setting up Offline Payments Recovering from Offline Mode Customer-Facing URLs (Customer Hub) Online Ordering (Tabit Order) Add a Customer to an Order (Online) Redeem Rewards at Checkout Backoffice Prerequisites for Online Managing Customer Messages for Takeaway and Delivery Orders Adding a Message in Tabit Order Troubleshooting (Online) Kiosk (Tabit Kiosk) Add a Customer to a Kiosk Order Redeem Rewards at Kiosk Checkout Troubleshooting (Kiosk) Kiosk Payment Device Troubleshooting Checking the Kiosk Payment Device Status Troubleshooting Common Kiosk Issues How to Refresh the Kiosk App FOH Job Aids (Printable One-Pagers) Quick-Start Cheat Sheets for Servers & MODs Guest-Facing How-Tos (Loyalty Login, Reward Redemption, Gift Cards) Gift Cards (Cross-Channel) Gift Card Guide (Overview) Taking Gift Card Payments (Pad) Redeem a Gift Card in Tabit Order Gift Card Reporting in Backoffice Offline Mode Limitations with Gift Cards Tabit Integrations An Overview of Tabit's Integrations DoorDash Drive Integration - Overview Third Party Ordering How to Add a New Menu Item to a Third Party Menu Third Party HQ Menu Management Setting up time slots on third-party platforms for special days Importing from PAD View for Third Party Menus Tabit Wheels - In House Delivery An Overview of Tabit Wheels How to Sign-in into Tabit Wheels How to Set Up a Delivery Fee Managing Delivery Regions How to Reconcile Delivery Drivers Product Updates Training Documents Backlog 2026 Product Updates March 2026 Release Notes - March 3, 2026 May 2026 Release Notes - May 11, 2026 2025 Product Updates June 2025 What's new at Tabit? June 2025 Release Notes - June 24, 2025 Release Notes - June 17, 2025 Release Notes - June 3, 2025 May 2025 Release Notes - May 13, 2025 Release Notes - May 7, 2025 April 2025 Release Notes - April 22, 2025 Release Notes - April 8, 2025 March 2025 Release Notes - March 11, 2025 February 2025 Release Notes - February 27, 2025 Release Notes - February 4, 2025 January 2025 Highlights: January 2025 Product Updates Release Notes - January 21, 2025 Release Notes - January 7, 2025 2024 Product Updates December 2024 Release Notes - December 3, 2024 November 2024 Release Notes - November 5, 2024 October 2024 Release Notes - October 22, 2024 Release Notes - October 8, 2024 September 2024 Release Notes - September 24, 2024 August 2024 Release Notes - August 13, 2024 Troubleshoot Issues Gift Card Troubleshooting Why Can't I Find this Gift Card Number? Troubleshooting Payments & Payment Devices How to Install a New Ingenico Moby5500 Device Pairing Back a Moby5500 Ingenico Payment Device How to Fix Ingenico Message: "Payment Device Is Not Configured, Please Contact the Manager" Ingenico Message: "Payment Device Is Not Configured, Please Contact the Manager" Ingenico Best Practice One Sheet Payment Device Connectivity Health Check Payment Errors FAQ Printing Issues Why are Certain Items Not Showing up on Printed Kitchen Tickets? Troubleshooting Your Printers: Getting Them Back Online How to Restart the Tabit Application on the Spooler (SPLR) PAD View Printer Status on a Spooler PAD How can I tell if the Spooler is connected? Tabit Guest Why Can't I Seat a Table? Tabit PAD Why is My PAD not Charging? Why Can't I Clock In? How to Connect Your PAD to the Correct WiFi Network Why is There a Negative Balance on an Order? Menu Management Troubleshooting Why Can't I Add a Simple Text Modifier? Why is the Item Printing for the Wrong Course? Why Can't I See My Menu? Tabit Shift Troubleshooting My Availability Didn't Update After I Made Changes Tabit Kitchen How Do I View an Old Kitchen Ticket? Why Can’t I See Tabs on the KDS Unit? Tabit Office Troubleshooting How to Reset Your Tabit Password Tabit Online Ordering Troubleshooting Why Didn't an Online Order Fire Automatically to the Kitchen? Why is a Limited Item Not Appearing in Tabit Online Ordering? Troubleshoot Third Party Ordering Fixing Error: Third-party Order Not in Tabit Fixing Error: Orders from Order Out are Coming in as "General Item" Contact Us How to Search for Help Articles Site Navigation Map
