Release Notes - May 13, 2025
Tabit PAD
New
Concurrent payment support with "Payment Assist"
A new “Payment Assist” mode allows multiple servers to process payments on separate checks within the same order—significantly improving checkout efficiency for large tables and high-volume environments.
A new site parameter: Base> Payment Settings > Enable Payment Assist controls this feature
Once enabled and checks are split, the primary server can activate Payment Assist via a toggle
Other servers can join to process individual checks, while access to other parts of the order is restricted
Checks become locked to avoid conflicts and the lock status is reflected live across all PADs
For more details, see the full guide to using Payment Assist.
Improvement
Restrict negative payments to original tenders
Negative payments, like refunds after discounts or voids, can lead to misuse when applied freely with any payment type. This enhancement requires refunds to match the original payment method, improving control, accountability, and tracking.
What’s new?
A new Site Parameter: Base > Payment Settings > Negative payment restrictions replaces the previous manager-only setting and supports the following:
managers (default) – only managers can apply negative payments
none – no restriction
originalPayments – refunds must match the original tender
managersAndOriginalPayments – both restrictions apply
When using the originalPayments/managersAndOriginalPayments setting, refund choices are limited to completed payments already made (ex. credit, cash), with clear indicators showing which can be partially refunded
Currently excluded from partial refund:
Prepaid payments
Tips are excluded from partial refunds
Authorized payments (that haven't been completed)
Sites applying Tip adjust
Partial refunds are currently supported for credit (Ingenico) and cash payments
Duplicate orders now supported for Open Tab and OTC
The order duplication feature—previously available only for Seated orders—has been expanded to support Open Tab and OTC workflows as well. Managers can now quickly recreate closed orders from the same business day without re-entering items.
Now:
Open Tab and OTC orders can be duplicated via the Order Search screen
Tap the three dots next to an order and select Duplicate Order
This same duplication flow has also been added for Seated orders for consistency
OTC:
Seated:
Improved custom tip calculator for 0-balance orders
We’ve updated the experience to always show the custom tip calculator instead of defaulting to percentage-based suggestions. This change avoids confusion and ensures consistency across all 0-balance scenarios.
The new calculator includes:
Improved layout with better use of screen real estate
A dedicated display for the original check total and prepaid/HA balance when relevant
Clear visual contours for keyboard elements
A clearly defined area for the selected tip amount
This enhancement aligns the design with our other calculator keyboards, improving usability and clarity for end users.
Old Calculator:
New Calculator:
Fix
Cash Owner Assignments modal now updates correctly after End-of-Day
Issue: After performing End-of-Day, the PAD continued to display outdated cash drawer owner assignments, despite ROS clearing the data correctly.
Fix: The Cash Owner Assignments modal on PAD now refreshes properly post-EOD to reflect the cleared assignments.
Credit Surcharge now correctly applied with reward cards
Before:
Reward card payments removed the full payment fee
Subsequent payments didn’t reapply the fee
Orders couldn’t be closed due to balance mismatch
Now:
Reward card payments no longer remove the payment fee
PAD recalculates the surcharge based on the updated remaining total
Orders remain balanced and can be closed successfully
Tabit Shift
New
View employee phone numbers and priority on the Daily Roster Card
Where to find it:
In Tabit Shift, go to Schedule > Options > Daily Roster Card. From here you can toggle employee phone numbers and priority on and off
