Adding a Message in Tabit Order

Follow the steps below to add a message in Tabit Order

  1. In Tabit Office, open Customer Order > Site Setup. Choose Messages, then Add Message.

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  2. Complete the message settings:

    • Timing: Choose where in the Tabit Order flow the message appears:

      • Home 

      • Address 

      • After selecting a service 

      • In Menu 

      • Before Payment 

      • End of Order 

    • Status: Sets the message to Active or Disabled.

    • Message Scope: Chooses the order types that display the message.

      • All types

      • Takeaway

      • Delivery

      • Eat In

      • Tabit Pay 

    • Message Type

      • Alert: Highlights important changes to service or availability, such as hours, new services, or capacity limits.

      • Warning: Advises customers of possible delays or issues affecting the order or service.

      • Info: Shares non-urgent details, such as events and promotions.

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      • Order Timing: Chooses whether the message applies to regular or future orders.

        • Regular orders: Orders for the current business day.

        • Future orders: Orders scheduled for a later date.

      • Scheduling: Sets the daypart when the message appears.

      • Display on Organization Level

      • Display Type

        • Text

        • Image

      • Message Text: Contains the wording customers will see.

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  3. Select Save

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  4. Check that the message was saved and its details are correct, then select Save at the top right.

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Managing Customer Messages for Takeaway and Delivery Orders