Adding a Message in Tabit Order

Follow the steps below to add a message in Tabit Order

1. In Tabit Office, go to Customer Order > Site Setup, select the tab Messages, and then select Add Message

   

2. Enter the required information

   • Timing: Determines at what point in the online ordering process the message will be displayed on Tabit Order. The options are:

     • Home 

     • Address 

     • After selecting a service 

     • In Menu 

     • Before Payment 

     • End of Order 

   • Status: Determines if the message is currently Active or Disabled

   • Message Scope: Determines which type of Order the message will appear for

     • All types

     • Takeaway

     • Delivery

     • Eat In

     • Tabit Pay 

   • Message Type

     • Alert: A message that is displayed to customers to convey important information about a change in service or availability, such as changes in hours, new service offerings, or capacity restrictions

     • Warning: A message that is displayed to customers to provide information about potential delays, issues, or inconveniences that may affect their order or their experience

     • Info: A message that is displayed to customers to provide additional information about special events, promotions, or other non-urgent information that may be of interest to the customerc

       

     • Order Timing: Determines which type of order the message is displayed for 

       • Regular orders: Orders for the same day of business

       • Future orders: Orders for a future date 

     • Scheduling: Refers to which day part is the message going to appear 

     • Display on Organization Level

     • Display Type

       • Text

       • Image

     • Message Text: The message that will be visible to the customer

       

3. Select Save

   

4. Confirm that the new message has been saved and that the information is correct. Then select Save in the top right corner

   

Related Help Article:

Managing Customer Messages for Takeaway and Delivery Orders