Tabit PAD
NEW
Pause Ordering for Tabit Order and 3rd Party Platforms
Previously, staff could disable takeaway and delivery on the PAD or in Office but had to restore service manually.
You can now pause takeaway, delivery, and third-party platforms for a selected duration from either location. Service restarts automatically.
Learn more about how this works
Server Teams: Automatically assign team members to new orders
Server Teams let managers define members and ratios during a shift. New orders opened by a member receive that team automatically.
Manage Server Teams in Shift Management with custom ratios, autosplit, and membership editing. The site needs Server Activity Report and clock-in enforcement.
Learn more about how to create and use Server Teams
IMPROVEMENTS
Enhancements and fixes to Order Team functionality
Order Teams include further usability and logic improvements.
What's new?
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Order Teams now support TD orders.
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Managers can update a team even if shift rules have clocked out its members.
Negative payments can be restricted to managers.
Restricting negative-balance payments helps prevent unauthorized refunds or entry errors.
Previously, any user could complete negative payments regardless of role.
Base > Payments > Negative payments restricted to Managers only defaults to TRUE and controls the following:
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When true, only managers can enter negative payments, including refunds following post-payment voids, returns, or discounts.
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Other users receive the blocking message below.
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Managers can continue with the payment.
Original-tender-only negative payments were planned as a later extension.
Restrict removal of non-fired items in Open Tab and OTC workflows
The non-fired-item removal control now extends from Open Tab to OTC, retaining a cancellation trail instead of allowing unrecorded deletion.
Previously, unfired OTC items could be deleted outright, including items delivered and paid outside the system.
Configure Base > Managers > Non Fired Items Removal Policy for Open Tab, OTC, or both.
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Where enabled, remove unfired items through cancellation.
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Dragging an item to delete it is blocked with the message below.
requireCancellationOpenTab and requireCancellationAll override Open Tabs – Restrict Non-Managers from Removing Unfired Items.
Improved guest assignment when transferring items between orders
Item transfer logic has been refined after the recent release of guest-managed table transfers.
The changes preserve guest-based reporting and reduce manual reassignment for groups.
Previously, transferring to new guests placed every moved item with one new guest at the destination.
The destination now receives the same number of new guests as the source assignments. Items from two guests, for example, are assigned to two separate available guests.
Improved clock-in rules with real-time enforcement
One clock-in requirement parameter replaces the previous two-parameter setup. Changes to clock status update login restrictions and user lists across PADs immediately.
What’s changed:
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New Clock-in requirement for login parameter:
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None: No clock-in requirement for sign-in.
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Employees only: Requires non-managers to clock in.
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All: Managers and non-manager employees must clock in before signing in.
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The two earlier parameters are deprecated while API compatibility is retained.
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Clocking out immediately signs a user out unless they are working inside an active order.
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Sign-in and user-selection lists refresh automatically, including approvals and ownership choices.
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A clear error explains an unmet clock-in requirement at sign-in.
A user in an active order can finish the current task before being signed out.
Clearer error messages for attendance conflicts
With Validate attendance with transactions enabled, the PAD shows an error when an attendance edit or deletion conflicts with closed transactions.
Alcohol governance: Alcohol item removals now logged in the order timeline
When a manager removes an unfired alcohol item because it exceeds the configured per-guest limit, the timeline records the item, manager ID, and time.
This logging requires alcohol governance and applies only to an item exceeding the configured limit.
Optional control for "No Bill Has Been Printed" disclaimer
Managers can suppress the No Bill Has Been Printed message when proceeding to payment.
Configure Base > Print Features > Disable No Bill Printed Disclaimer:
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Enabled: Proceeds to payment without the message.
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Disabled (default): Retains the message.
Simplified client-facing tip label
The customer-facing Client Tip label changes from Additional Tip to Tip on signature and print-method screens for credit, prepaid, and house account payments.
Improved refunder drawer selection for Managers
For closed-order cash refunds, managers can choose stationary or cash-owned drawers. Attribution follows drawer ownership.
Only managers can choose a refund drawer.
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Assigned drawer: The assignee's report receives the refund deduction through the Cash API's new user parameter.
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Unassigned drawer: The refund is attributed to the manager issuing it.
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Multiple assignees: Attribution goes to the first listed user.
FIX
ETA now updates correctly after changing delivery region or order type
ETA now recalculates after changing the delivery region or switching order type, such as Delivery to Takeaway.
Tabit Kitchen
NEW
Hide who prepared items
Hide the employee who prepared an item from tickets if needed.
Example showing the preparer:
Example with the preparer hidden:
Where to find it:
Open Setup > Profiles in Tabit Kitchen. Under Presentation, configure Hide prepared by.
IMPROVEMENT
Disable Move to start on kitchen stations
Previously, Move to start was available on Expo and Prep but could be disabled only on Expo.
It can now be disabled on either station type.
Where to find it:
Open Setup > Profiles, choose the profile, and turn Move to start on or off.
Improved ticket alert threshold indication
Previously, ticket alert thresholds changed the clock icon to yellow or red.
You can now apply the alert color to the entire ticket header.
Entire Header:
Alert Only
Where to find it:
Open Setup > General Settings in Tabit Kitchen. Under Ticket alert thresholds, configure Override ticket status colors with alert colors.
Improvements to All-Day Ingredients view
All-Day Count and All-Day Ingredients now support:
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Keeping their expanded or collapsed state after refresh.
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Expanding All-Day Ingredients to full screen.
FIX
Free text notes no longer hidden when filtering by item
Tabit Online Ordering
IMPROVEMENT
Set different landing pages for HQ and local sites
Sites under one HQ can use distinct branding.
Previously, HQ sites shared the same Tabit Order landing page.
HQ and local sites, or individual local sites, can now use different landing pages.
This requires implementation assistance from Product or SME teams through System Setup.
Tabit Guest
IMPROVEMENT
Better customer experience when accessing complete or deleted reservations
Previously, returning to a canceled or past reservation showed Reservation not found and required starting a new booking separately.
The reservation now appears as Completed or Canceled. When online booking is enabled, a link offers a new reservation.