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Ways to Resend Digital Gift Cards

Overview

In case a Gift Card has not reached its destination (ex: accidentally sent to the wrong recipient) you can easily resend it from Tabit Office.

Follow the below steps to resend a Gift Card:

  1. Login to Tabit Office with you Manager credentials

  2. Go to Loyalty > Reports > Digital Gift Cards

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  3. Enter the card number in the Free text search field. If you can't find the card, change the date range under Dates filter. Then select Search

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    info If you are unable to find the gift card please check out our Why can't I find this gift card number? article.

  4. Select the Edit Icon to the left of the card to enter the card info screen.

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  5. To edit the recipient's info, select the Edit Icon next to customer details, and edit the relevant details

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  6. Select Resend Gift Card and a popup will appear for confirmation. Then select Send

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  7. The gift card will now be resent.

Learn about loading Gift Cards from the PAD.

Troubleshooting: Why Can’t I find this Gift Card number?