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How to Add a Guest to the Waitlist

Follow these steps to add a guest to the waitlist in Tabit Guest

  1. Select the Walk-In Icon located at the bottom of the screen

    image-20241004-124116.png
  2. In the pop-up that appears on the left-hand side, select the number of Guests and add any desired guest information:

    • Phone number: this is required if a site wants to notify the Guest that their table is ready by SMS text

    • Name

    • Email

    • Customer tags or notes

    • Reservation tags or notes

    • Preferences: this will allow the guest to request a specific area of the restaurant

    • Quoted Time: allows the Host to mark how long the guest was told the wait would be. This is not visible to the guest

      image-20241004-124159.png
  3. To send a notification to the guest's phone, toggle Send Confirmation Notification to ON (optional)
    Please note: any SMS texts may result in additional fees to the restaurant

  4. Select either Add To List or Seat Now at the bottom of the form

    Note: Seat Now can only be selected if a table has been selected on the Map

    image-20241004-124414.png
  5. A pop-up will appear displaying the information that was entered into the form. Select Save on the bottom right to save the information

    image-20241004-124453.png
  6. If Add To List was selected, the Guest will now appear under the Waitlist tab on the left-hand side menu

    image-20241004-124522.png
  7. If Seat Now was selected, the Guest will be Seated at the selected Table

    image-20241004-124557.png
  8. v

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