Setting up Offline Payments
Overview
If the Ingenico Gateway is experiencing a service interruption, there will be a warning when an attempt is made to launch the credit payment method.
The first warning will be in Orange
The second warning will be in Red
A Manager should decide whether to enable Offline Mode or enable Manual Entry which will utilize an alternate payment method.
Follow these steps to set up Offline Payments from the PAD
Log into the PAD under a Manager Job Function PIN.
Select Operation > Offline > Offline Payments
In the Offline Payments pop-up, select by toggling one or both of the following options/solutions:
Enable Manual Credit Entry: Allows live approvals and declines via a secondary credit account
Enable Offline Payments: This does not allow live approvals and declines. Orders will be suspended until payments are back online
Enable Both Methods: Allows the Server the option of either method for each transaction
Tap Apply
Refer to the one-pager Offline Payments guide below: