Setting up Offline Payments

Overview

A gateway interruption displays a warning when a user starts credit payment.

The initial warning is orange.

image-20250831-004143.png

The next warning is red.

image-20250831-004245.png

A manager decides whether to use offline payments or manual entry through an alternate account.

Follow these steps to set up Offline Payments from the PAD

  1. Sign in to the PAD using a Manager Job Function PIN.

  2. Open Operation > Offline > Offline Payments.

    image-20250831-004422.png
  3. In the dialog, enable one or both payment options:

    image-20250831-004514.png
    • Enable Manual Credit Entry: Uses a secondary credit account for live approvals and declines.

    • Enable Offline Payments: Records payments without live approval or decline. Orders remain suspended until payments return online.

    • Enable Both Methods: Lets the server choose a method for each transaction.

  4. Select Apply.

The one-page Offline Payments guide is included below.

Offline Payments Guide.pdf