How to Approve a Comp or Void

Overview

When a non Manager profile requests a Comp/Void, it must be approved by a Manager to apply it to the check and allow the Order to be closed. There are multiple ways to approve a Comp or Void on the PAD: through the Map Screen, Table Screen, or Check Screen.

Only a Manager can perform a Comp or Void from a Manager Profile

From the Map Screen

A table that has a pending Comp or Void will indicate in orange

1. From a Manager profile, long press on the table marked with an orange border (see the top columns with an orange M.

   

2. Tap Approve

   

3. Tap to select the Item(s) needing the Comp/Void

   

4. Tap OK. The bill will update accordingly

   

View as a Video:

From the Table Screen

1. Tap on Tables at the top of the screen

   

2. Any Table that has a pending Comp or Void will indicate with an orange M. Swipe right on the relevant Table

   

3. Tap Approve

   

4. Tap to select the Item(s) needing the Comp/Void

   

5. Tap OK. The bill will update accordingly

   

View as a Video:

From the Check Screen

Any Item that has been requested for a Comp or Void will indicate with an orange M

1. From the Check Screen, swipe right on the Item displaying an orange M

   

2. Tap Approve. The bill will update accordingly

   

View as a Video