Check the online stock cutoff
An item can still have stock on the PAD while being unavailable in Tabit Order. One possible cause is an online cutoff that stops sales before the available quantity reaches zero.
Review these settings when the PAD and online availability differ. Change the cutoff only if the restaurant wants online orders to continue until the remaining quantity is sold.
Review the settings in Tabit Office
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Open Tabit Order > Site Setup > Advanced Settings.
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Check Stop dish count. This sets the remaining quantity at which a limited item stops being available online. To allow ordering until stock runs out, set it to 0.
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Check Out of stock display. Hide removes the unavailable item from view. Select Disable if you want it displayed as unavailable instead.
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Select Save.
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Then select OK in the confirmation window.
With Stop dish count set to 0, the item remains available while at least one portion is left. Out of stock display controls how it appears after it becomes unavailable; it does not add stock or make an unavailable item orderable.