Breadcrumbs

How to Update TD Order Status

Follow the steps below to update a TD Order's status

  1. Log in on the PAD under the TD Profile

  1. On the TD main screen tap the Order to update the status 

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  1. There are two ways to update the Order status:

  • To update one or multiple Order statuses, tap TD Actions:

    • Mark Prepared

    • Mark Taken

    • Assign Courier

    • Mark Delivered

    • Close Orders

    • Send SMS

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  • To update an individual Order's status, swipe from Left to Right on the Order and then tap:

    • Taken: Order has already been picked up

    • Prepared: Order is ready for pickup

    • Change Owner: Transfer the Order to another employee

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Customer View of Status Updates

Once the Order has been placed, the customer will be notified of the status of their Order