Overview
Checking the status of the spooler can be helpful in situations where customers experience printing issues such as not receiving printouts from online, Kiosk, or third-party orders.
There are two ways to see if the spooler is connected:
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Go to Tabit Office > Settings > Peripherals
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There is a status box in the center of the screen that shows the status of the Spooler.
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A green dot indicates that the spooler is connected and working properly, while a red dot indicates that the spooler is not connected.
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Go to Tabit Office > Support > Site profile
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In the top left corner, there is a Spooler box. To get the latest results, you can refresh it by clicking on the circular arrows next to the word "spooler".
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A green dot indicates that the spooler is connected and working properly, while a red dot indicates that the spooler is not connected.
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