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Key Limitations: Offline Mode

Overview

Before moving your site offline, review these limitations with your staff.

Below are the Key Limitations when a Site enters Offline Mode

  • PADs do not synchronize with one another.

  • Manager approval cannot come from another device.

  • Third-party orders, including delivery integrations, are unavailable.

  • Tabit Guest, Tabit Order, Tabit Feedback, Tabit Kitchen (KDS), and In-Room Dining are unavailable.

  • Reports, including EOD reports, require the cloud and are unavailable.

  • Gift cards cannot be used.

  • Tabit Shift does not synchronize.

  • Wait for the original network to stabilize; mobile hotspots cannot be used for reconnection.

  • Only swipe, tap, and chip entry are supported; manual card entry is unavailable.

  • Record customer details in the offline payment flow. The order is finalized only after the Thank You screen.

What You and Your Staff Can Do While in Offline Mode

  • Record and store orders on each PAD.

  • Payments stay on the PAD until it returns online.

  • Print receipts and kitchen tickets only while the PAD remains connected to the LAN and receives the Spooler's offline broadcast. A PAD moved offline individually cannot print.