How to Transfer Order Ownership

Overview

Transferring order ownership is a common task in a restaurant. Employees cannot clock out while they still own open orders, which requires managers to transfer the ownership to another employee.

Follow the steps below to transfer orders:

Transferring Order Ownership

1. On the PAD, go to the Tables screen. Swipe right on the order you want to transfer and select Change Owner

   

2. Then, the assign order pop-up will appear. Search and select the employee you want to assign the order to

   

3. Select Confirm to complete the transfer

   

4. Now, the ownership of this order is updated

Video Instructions:

Transferring Multiple Orders Ownership

1. On the PAD from the Shift Mgr screen, tap the Orders tab showing the number of orders the employee currently has, and select Change Owner 

   

2. Select the employee you want to assign the orders to

   

3. Now, the list of assigned orders will appear. Choose Select all or manually Check specific orders to transfer, then select Change Owner

   

4. And Confirm to complete the transfer

   

5. Now, the ownership of these orders is updated.

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