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Firing an Item to the Kitchen

Overview

Orders can be fired from multiple places on the PAD: order screen, course screen, and tables screen

On the map tables with -K sign indicates an item is on hold waiting for fire.

Fire from the Order Screen

  1. Add items to the order and tap the green fire icon on the bottom right of the screen

  2. Select the relevant option:

    Select items to fire- fire only selected items (and continue ordering)

    Red fire- fire without printing

    Green fire- fire and print

    image-20250326-230823.png
  3. Swipe to complete the action.

Video:

https://www.loom.com/share/11aa7ccab9384d4c861a094851a14441?sid=d3cab688-d612-446a-a28d-fd3e4c197fa8

Fire from the Course Screen

  1. Add items to the order and go to the course screen

    image-20250326-231122.png
  2. Select Send at the top left of the screen or double-tap with two fingers at the top, then swipe the relevant icon for printing

Video:

https://www.loom.com/share/78a882d916344e0494ca32ae903ba146?sid=e7ee50b6-97f6-4716-aa27-214cf7627e54

2. Select Send on the top left of the screen and swipe the green Fire icon to send to printers OR double tap with two fingers and swipe the green Fire icon to send to printers

Fire from the Table Screen

  1. Add items to the order and tap the green fire icon on the bottom right of the screen

  2. Select the relevant option:

    Select items to fire- fire only selected items (and continue ordering)

    Red fire- fire without printing

    Green fire- fire and print

    image-20250326-231326.png
  3. Go back to the main screen

  4. Select the Tables tab at the top of the screen

    image-20250326-231346.png
  5. Swipe the order you would like to fire to the right, and select Fire.

This firing method can be a quick solution for firing on-hold items

✅ Improvement as of March 11, 2025

When firing from the tables or map view, the system opens the coursing screen, allowing operators to:

  • View all on-hold courses

  • Select specific courses to fire

  • Fire selected courses and continue editing the order if needed

  • All "→ K" icons have been replaced with a flame icon for better clarity

  • The flame icon in the map view now appears orange when on-hold courses exist

No additional configuration is required. This behavior is now the default.

image-20250326-231958.png

Video:

https://www.loom.com/share/670fe9da573d4259aeca111cab7aa82b?sid=361df12b-4608-4a74-840d-cd8d546b2f63


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