How to Locate a Past Order on the PAD as a Manager

Orders and Checks can be found through the PAD dating back up to 3 months.

Follow the steps below to locate a check on an order from last month:

As a Manager:

Go to the Operation tab in the top right-hand corner
Go to Orders > Order Search
Use the dropdown boxes at the top of the screen to filter by:
- Date or Date range
- Order Status (Closed/Open)
- Order Type
Use Advanced Search to filter by:
- Customer name
- Order number
- Phone number
- Last 4 digits of credit card
Once you have located the order, select it by Tapping the 3 dots under the Actions column
You can now reprint the check and perform a refund from here