Breadcrumbs

How to Request a Comp or Void

Comps and Voids can be requested from Server and Bartender profiles, but require a Manager's approval.

Follow the steps below to request a Comp/Void:

  1. From the check screen swipe right on the relevant Item

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  1. Tap Void

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  1. Select a Reason

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  1. Add a short explanation and then tap Submit

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  1. Tap Submit. The request will now appear below the Item with an orange Manager Approval Required indication

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  1. The Table will also turn orange on the Map, indicating that a Manager approval is required

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  1. Once the Manager has approved the Void, the Reason will turn grey and the Item will be removed from the bill

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An Order with a Comp/Void request that has not been approved cannot be paid for or closed and the check cannot be printed

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How to Get Manager Approval on a Comp or Void Without Changing User