How to Request a Comp or Void
Comps and Voids can be requested from Server and Bartender profiles, but require a Manager's approval.
Follow the steps below to request a Comp/Void:
From the check screen swipe right on the relevant Item
Tap Void
Select a Reason
Add a short explanation and then tap Submit
Tap Submit. The request will now appear below the Item with an orange Manager Approval Required indication
The Table will also turn orange on the Map, indicating that a Manager approval is required
Once the Manager has approved the Void, the Reason will turn grey and the Item will be removed from the bill
An Order with a Comp/Void request that has not been approved cannot be paid for or closed and the check cannot be printed
Related Article:
How to Get Manager Approval on a Comp or Void Without Changing User