Use Printing to review site printers and investigate printing issues.
The screen provides printer status and details for troubleshooting.
Follow the steps below to view the printer status:
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Sign in to the spooler PAD with a Manager profile.
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Choose Printing in the upper-right corner.
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Review the PAD Bill Printers and Kitchen Ticket Printers sections.
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A red dot beside a section title indicates an offline printer.
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Find the printer showing the red Offline indicator on the left.
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Swipe left on a printer to choose Print Test Slip or Empty completed jobs.
Related article:
Troubleshooting Your Printers: Getting Them Back Online