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How to Create a Future Order on the PAD

Overview

Future orders let customers schedule orders for a later business day. These can apply to Takeaway, Delivery, or Eat-in transactions.
Orders may be executed automatically at the set time or manually by staff.

If your business has never created a future order on the pad before, contact Flyght Support to ensure the correct configuration has been applied to enable this feature.

Steps to Create a Future Order

  1. From the TD profile, tap New TA Order (Takeaway) or New Delivery Order.

    image-20251018-112245.png

  1. Enter customer details, including name, phone, and address (for delivery orders).

    image-20251018-112311.png

  1. Tap the Supply icon at the top of the screen.

    image-20251018-112328.png

  1. Select the supply date and time when the customer wants to receive the order.

    image-20251018-112341.png

  1. Add the items to the order and proceed to the payment screen.

    image-20251018-112419.png

Payment & Execution Options

  • Pay and receive now:

    • Take payment, check Execute, and tap Fire Now.

    • The order executes immediately.

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  • Pay later, execute now:

    • Check Pay Later and Execute, then tap Fire Now.

https://www.loom.com/share/5ba247092fb74af69c6a3e48548e50bd?sid=14d4fd9e-f09e-4816-85fc-791a46825897

  • Pay now, receive later:

    • Take payment, then tap Suspend & Exit to hold the order for the future date.

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  • Pay later, receive later:

    • Check Pay Later, then tap Suspend & Exit.

https://www.loom.com/share/c0d398d7e1084557a1b4e16f96a40777?sid=92d80c22-9441-40ae-b791-a9b6ddd97e51

All suspended future orders can be viewed under Suspended Orders in the Operations tab.

Additional Resources

How to Resume a Suspended Order (PAD)

How to Suspend an Order

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